We accept the following payment types:
- American Express
If this sale was not taxed you may be required to remit sales or use tax on any items that are subject to sales or use tax in the state in which your purchase was delivered or sourced. WA - RCW 82.13.020(2)(a)(i)
1 and 2 day delivery is available for most products. All orders placed at 3pm or after will not ship out until the next day. All orders placed on Friday at 3pm or after will not ship out until Monday. 2 Day express delivery does not include the day the product ships out. Express delivery orders are not delivered on Saturday or Sunday. Express orders should be delivered by the end of the estimated delivery day.
FedEX Ground Shipping
Regular ground shipping is available, and is free on orders over $50 for retail customers. Orders under $50 is a $10.50 shipping charge. All orders placed at 3pm or after will not ship out until the next day. All orders placed on Friday at 3pm or after will not ship out until Monday.
Same Day Shipping
Orders received by 3 PM Central Time ship the same day!
A backordered item ships as soon as it becomes available. Please keep in mind that the arrival date is an estimated time frame and is subject to change. We will not charge your credit card until the item ships. We cannot guarantee that the backorder will be filled. If the backordered item is no longer available, we will cancel the item from your order and notify you via e-mail. If you have more questions about backorders call us at (888) 405-6056
A sales tax of 8.25% of merchandise sales is included on orders shipped to Texas addresses.
100% Satisfaction Guaranteed
We proudly stand behind everything we sell. If you are not completely satisfied with your Gameness purchase, you can return the unused product for a replacement or refund within 30 days of its purchase.
Returns and Exchanges
New merchandise, that has not been washed, worn, altered, or soiled and is still suitable for resale, may be returned within 30 days of purchase. Pending inspection, an exchange, refund or credit in the original form of payment, excluding shipping, will be issued. After 30 days products will not be accepted for return or exchange. All merchandise sold as sets must be returned as sets. No returns are allowed on custom or clearance items. All Returns and exchanges may include an exchange fee or restocking fee.
If you have received merchandise that is incorrect or defective please contact the Gameness Customer Service Team upon receipt at (888) 405-6056
To return or exchange a product:
- Wrap merchandise securely.
- Include a copy of your proof of purchase.
- Ship your package with a carrier that can provide tracking and insurance. (Gameness is not responsible for packages lost in transit)
- Ship your package prepaid to the following address:
Gameness Customer Returns
1545 Capital Dr Suite 103
Carrollton, TX 75006, US
Limited Replacement Warranty
Gameness warrants its products to be free from defects in materials and workmanship for a period of 90 days from date of purchase, provided they have not been subjected to obvious abuse, neglect or misuse. Gameness, LLC sole liability is limited to repairing or replacing products that are returned prepaid to Gameness, LLC within this 90 day period, unless specific product literature specifies otherwise.