Payment
Information
We accept the following
payment types:
- VISA
- Mastercard
- American Express
- Discover
Taxes
If this sale was not taxed you
may be required to remit sales or use tax on any items that are subject to
sales or use tax in the state in which your purchase was delivered or sourced.
WA - RCW 82.13.020(2)(a)(i)
Express Shipping
1 and 2 day delivery is
available for most products. All orders placed at 3pm or after will not ship
out until the next day. All orders placed on Friday at 3pm or after will not
ship out until Monday. 2 Day express delivery does not include the day the
product ships out. Express delivery orders are not delivered on Saturday or
Sunday. Express orders should be delivered by the end of the estimated delivery
day.
FedEX Ground
Shipping
Regular ground shipping is available, and is free on orders over
$50 for retail customers. Orders under
$50 is a $10.50 shipping charge. All orders placed at 3pm or after will not
ship out until the next day. All orders placed on Friday at 3pm or after will
not ship out until Monday.
Same Day
Shipping
Orders received by 3 PM
Central Time ship the same day!
Backorders
A backordered item ships as
soon as it becomes available. Please keep in mind that the arrival date is an
estimated time frame and is subject to change. We will not charge your credit
card until the item ships. We cannot guarantee that the backorder will be
filled. If the backordered item is no longer available, we will cancel the item
from your order and notify you via e-mail. If you have more questions about
backorders call us at (888) 405-6056
Sales Tax
A sales tax of 8.25% of
merchandise sales is included on orders shipped to Texas addresses.
100% Satisfaction Guaranteed
We proudly stand behind
everything we sell. If you are not completely satisfied with your Gameness
purchase, you can return the unused product for a replacement or refund within
30 days of its purchase.
Returns and Exchanges
New merchandise, that has not
been washed, worn, altered, or soiled and is still suitable for resale, may be
returned within 30 days of purchase. Pending inspection, an exchange, refund or
credit in the original form of payment, excluding shipping, will be issued.
After 30 days products will not be accepted for return or exchange. All
merchandise sold as sets must be returned as sets. No returns are allowed on
custom or clearance items. All Returns and exchanges may include an exchange
fee or restocking fee.
If you have received
merchandise that is incorrect or defective please contact the Gameness Customer
Service Team upon receipt at (888) 405-6056
To return or exchange a
product:
- Wrap merchandise securely.
- Include a copy of your proof
of purchase.
- Ship your package with a
carrier that can provide tracking and insurance. (Gameness is not
responsible for packages lost in transit)
- Ship your package prepaid to
the following address:
Gameness Customer Returns
1545 Capital Dr Suite 103
Carrollton, TX 75006, US
Limited
Replacement Warranty
Gameness warrants its products
to be free from defects in materials and workmanship for a period of 90 days
from date of purchase, provided they have not been subjected to obvious abuse,
neglect or misuse. Gameness, LLC sole liability is limited to repairing or
replacing products that are returned prepaid to Gameness, LLC within this 90
day period, unless specific product literature specifies otherwise.